THE BIG PICTURE: PX UNCOVERED
What if the key to better health isn’t just in new treatments—but in how we experience care every day?
At the Patient & Staff Experience Congress – Abu Dhabi, we’re redefining healthcare by putting trust, empathy, and connection at the center. In a world where patients feel unheard and healthcare teams are under pressure; experience is the game-changer. Organizations that prioritize it see real results—up to 40% higher patient satisfaction and stronger staff retention.
This November, join the region’s most visionary leaders, innovators, and advocates for:
- Two powerful days of cutting-edge insights and transformative strategies
- An inspiring PX Initiative Awards – UAE Edition celebration on Day 2 evening, honoring excellence in patient and staff experience
- A dedicated Post-Congress Workshop Day for hands-on learning and deeper dives into practical solutions
Step into a new era of connection, compassion, and impact in healthcare!
Congress at a Glance: What to Expect?
2-Day Congress
Healthcare Leadership Awards
Interactive Workshops
Tech-Talks
Insightful Sessions
Solution Showcase
Exclusive Networking
Participation Certificates
Sponsors & Partners
Past Sponsors And Partners
Why Will Healthcare Leaders Gather in Abu Dhabi?
Experience the future of patient and staff experience in Abu Dhabi, where healthcare visionaries unite to spark collaboration, ignite innovation, and redefine the human side of care.

ELEVATING THE ENTIRE EXPERIENCE JOURNEY
This forum takes a comprehensive view spotlighting both patient and workforce experiences as two inseparable pillars critical to delivering compassionate, effective care.

REAL SOLUTIONS, READY TO IMPLEMENT
Discover tools, frameworks, and real-world examples that show how to apply empathy, technology, and data to enhance quality of care and improve workforce retention.

LED BY EXPERTS WHO HAVE DONE IT
Learn from experienced leaders who have successfully transformed experience models within hospitals, clinics, and health systems across the region and beyond.

BUILD YOUR PROFESSIONAL NETWORK
Meet CXOs, nursing leaders, patient advocates, and HR professionals through structured networking breaks, roundtables, and social activities designed for collaboration.

SOLUTION SHOWCASE
Explore a curated showcase of technologies and services that improve communication, patient engagement, staff support, and digital transformation in healthcare.
Join us at the Upcoming Editions of
International Patient Experience Congress
Central Themes
The Patient & Staff Experience Congress – Abu Dhabi centers on the most pressing priorities in healthcare today. From workforce wellbeing and digital innovation to leadership and cultural sensitivity, each theme reflects the real challenges and bold solutions shaping the future of healthcare experiences in the region.
Redefining Excellence
The Future of Patient & Staff-Centered Care
Culture, Inclusion & Belonging
Humanizing Healthcare for Diverse Communities
The Workforce Reset
Empowering, Retaining, and Re-energizing Healthcare Teams
Leadership at the Heart
Building Experience-Driven Health Systems
Data-Driven Compassion
Using Insights to Personalize the Human Experience
Safety, Dignity & Respect
Reconnecting the Fundamentals of Healing
Care Beyond Walls
Experience Innovation in Home, Virtual & Community-Based Settings
Experience Technology
Designing Tools that Truly Empower Patients and Staff
Who Attends The Patient and Staff Experience Congress?
- Healthcare Executives and Administrators
- Patient Experience Leaders
- Human Resources Professionals
- Clinical and Nursing Leaders
- Quality and Safety Officers
- Healthcare Innovators and Technologists
- Patient Advocates