Alicia Fiedler

With over 30 years of experience in the healthcare sector, Alicia Fiedler is a seasoned Senior Advisor in Patient Experience, dedicated to driving excellence in patient centered care. Having worked internationally Alicia brings a global perspective to improving healthcare quality, patient engagement and service delivery, having worked in hospital settings spanning Australia, Saudi Arabia, Oman and the UAE. Alicia is a trusted advisor to executive teams and frontline leaders alike. Alicia brings deep expertise in healthcare operations, quality improvement and staff engagement. Alicia has successfully guided SSMC through the Unified Healthcare program to be accredited to support People of Determination in association with the Special Olympics to enhance and support the patient experience. Alicia is known for her collaborative leadership style and empowers teams to consistently deliver the highest standard of patient care.