Workshop A

Enhancing Emergency Care for Older Adults: Strategies for Optimal ECOP

(09:00hrs till 12:30hrs)

 

Workshop Overview

In emergency departments worldwide, a silent challenge looms – the care of older adults in crisis. With aging populations, providers face complexities requiring tailored approaches beyond traditional protocols. Imagine an elderly individual, frail and disoriented, arriving at the ER following a fall. Amidst chaos, subtle nuances may be overlooked, risking timely intervention.

Enter our workshop: “Enhancing Emergency Care for Older Adults: Strategies for Optimal ECOP.“ Designed to address gaps in geriatric emergency care, it empowers professionals to navigate complexities confidently. Through interactive sessions, participants unravel age-related pathology and learn comprehensive geriatric assessment, tailoring interventions to individual needs. Collaboration is key; interdisciplinary teamwork and effective communication ensure holistic care delivery.

By workshop‘s end, participants emerge as champions of geriatric emergency care, armed with knowledge and compassion to navigate complexities. Together, we pave the way for dignified care, even in the emergency department chaos.

Learning Objectives

  • Understand age-related physiological changes impacting emergency care.
  •  Implement evidence-based strategies for geriatric assessment in emergencies.
  • Apply interdisciplinary approaches for managing complex geriatric cases.
  •  Enhance communication techniques for effective interaction with older patients.
  • Develop protocols for optimizing transitions of care for elderly patient’s post-emergency.

Workshop Methodology

  • Analyze and discuss real-life scenarios.
  • Practice communication and empathy skills.
  • Collaborate in problem-solving activities.
  • Practice emergency scenarios with simulations.
  • Engage in discussions with geriatric experts.

Workshop leader:

Prof. Simon Conroy Prof. Simon Conroy
Honorary Professor of Geriatric Medicine University
College London (UCL)
Deborah Thompson Deborah Thompson
Programme Director: Urgent Care Delivery Networks
NHS Elect

 

Workshop B

Mastering Communication Skills with Patients Empowering Healthcare Professionals for Effective Patient-Centered Care

(13:00hrs till 16:30hrs)

Workshop Overview

Step into the world of healthcare where every interaction holds the potential to shape a patient‘s journey. Within these encounters lies a crucial element often underestimated – effective communication. Picture a hospital bustling with activity, where doctors, nurses, and allied health professionals navigate complex medical landscapes. Yet, amidst the flurry, the essence of patient-centered care often hinges on the ability to communicate with empathy, clarity, and compassion.

Our workshop is a journey into the heart of healthcare communication. It‘s a narrative of understanding, where participants embark on a quest to unlock the secrets of meaningful dialogue. Through immersive experiences and shared anecdotes, we delve into the art of active listening, empathetic engagement, and skillful information delivery. From the tender reassurance of a nurse to the reassuring expertise of a physician, every word spoken carries profound significance in shaping patient experiences.

Learning Objectives

  • Understand the importance of effective communication in healthcare settings.
  • Develop active listening skills to better understand patient needs and concerns.
  • Enhance empathy and rapport-building abilities for improved patient trust and satisfaction.
  • Learn techniques for delivering information clearly and compassionately to patients.
  • Practice communication strategies for addressing difficult or sensitive topics with patients.

Workshop Methodology

  • Role-Playing Scenarios
  • Small Group Discussions
  • Communication Skills Workshops
  • Feedback Sessions
  • Case Studies