Organised By
Organised By

Past Speaker & Panelists

Speakers of IPXC – USA 2025

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Dr. David Weisman
CONFERENCE CHAIRMAN

Dr. David Weisman

Chief Experience Officer
NYC Health + Hospitals/ Queens
Adrianna Sperkacz
MASTER OF CEREMONIES

Adrianna Sperkacz

People Experience Director
Apex Health

Mindy G. Spigel

MSN, CPXP, TEDx Speaker, Author

Vishal Bhalla

Founder & CEO
AnalytAIX

Alan Dubovsky

Vice President and Chief Patient Experience Officer
Cedars-Sinai Medical Center

Dr. Ken Grubbs

Executive Vice President, Accreditation and Certification Operations (ACO) and Chief Nursing Officer
The Joint Commission

Aphriekah DuHaney-West

Senior Vice President, Area Manager
Kaiser Permanente

Dr. David Weisman

Chief Experience Officer
NYC Health + Hospitals/ Queens

Lara Burnside

Co-Founder, Chief Experience Officer
CSE Leadership, LLC

Jeremy Segall

Assistant Vice President, Quality and Safety, System Chief Wellness Officer
NYC Health + Hospitals

Lisa Griffin

Chief Consumer Officer
University Hospitals

Megan Gillespie

Chief Executive Officer
Sutter Santa Rosa Regional Hospital

Shelley Larrick

Vice President Client Success
TTEC Healthcare Solutions

Paul S. Kuzmickas

Director | Safety, Quality, and Patient Experience
Cleveland Clinic

Natalie Zuniga Georgy

Senior Consultant, System Patient Experience
Houston Methodist Hospital System

Ebony Langston

Vice President, GTM Healthcare Sales Leader
TTEC Healthcare Solutions

Jeff Burrow

National Health Director
Pocketalk

Chris Malone

Founder
Fidelum Health

Marcia Collyer, MA, RN, CPXP

Director of Patient Experience
Erlanger

Jared Stanger

CEO and Founder
The Magnified Group and Magnified Learning

Corrinne Tramontana

Executive Vice President of Quality, Safety, and Patient Experience (QSE) Digital learning
MedPower

Edison Bond Jr

Chief Patient Experience Officer
St. John‘s Episcopal Hospital

Cassandra Crowe

Former Chief Experience Officer
Sharp HealthCare

Elena Cardenas

Manager of Consumer Insights
Sharp HealthCare

Thomas Tull

VP, Chief Experience Officer
Ballad Health

James Armstrong

Vice President Client Success
TTEC

Scott Strother

Chief Operating Officer
Well iQ

Tal Rotman

VP of Partnerships
Pointr

Sandy Hall

Executive Director for Clinical Excellence and Patient Experience
Children‘s Hospital Los Angeles

Sanaz Massoumi, MS, PhD

Chief Operating Officer
Patient Safety Movement Foundation

Helen Haskell

Former Co-Chair | President
World Health Organization’s Patients for Patient Safety Advisory Group | Mothers Against Medical Error and Consumers Advancing Patient Safety, USA

Ashleigh Kamencik-Wright

Program Director for System Patient Experience
Houston Methodist Hospital System

Cate Murphy

Vice President, Corporate Relations & Client Engagement
Samaritan

Dr. Julie Siemers

Industry Nurse Leader, Founder
Lifebeat Solutions

Lisa Schiller

Former Executive Director, Office of Patient Experience | President
Children’s Hospital Los Angeles | LTS Consulting Group

Max Nicholson

Associate Director, Patient Experience
Cedars-Sinai

Richard Eke

Project Specialist with System Patient Experience
Houston Methodist Hospital System

Terrell Williams

Project Manager
Houston Methodist Hospital System

Anupam Chatterjee

Founder and CEO
TheDecisionLabs

Pantea Vahidi

Founder
Compassion Clinic

Vanessa Gerdes

Manager Patient Experience
Desert Valley Hospital and Medical Group

Speakers of IPX – Indonesia 2025

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Adrianna Sperkacz

People Experience Director
Apex Health

David Boucher

Fmr. CEO | Brand Ambassador
Bumrungrad International Hospital Phuket

Prof. Dr. Ali Ghufron Mukti

President Director
BPJS Health

Dr. Irna Lidiawati , MARS

Associate Policy Analyst & Leader of Quality Referral Service and Blood Management Unit
Ministry of Health

Phil Stylianides

Chief Operating Officer
Picker Institute

Vishal Bhalla

Founder & CEO
AnalytAIX

Navin Sonthalia

President Director
Mayapada Healthcare Group

Charles Bennett

President & CEO
CXSA Middle East

Dr. Adityawati Ganggaiswari

Hospital Director
MRCCC Siloam Hospitals Semanggi

Dr. Relia Sari

Chief Executive Officer
RS Premier Bintaro

Dr. Martha Siahaan

Hospital Director
RS Kemenkes Surabaya

Dr. Sony Prabowo

Hospital Director
Ciputra Mitra Hospital

Dr. Dini Handayani

Chief Medical Officer
Mayapada Healthcare Group

Julius Kurniawan

Chief Technology Officer
Mayapada Healthcare Group

Hassan Mohammad

Co-founder & Chief Growth & Innovation Officer
CXSA Middle East

Dr. Fiktorius Kuludong

Hospital Director
Mayapada Hospital Jakarta Selatan

Dr. Gregorius Bimantoro

Advisor
AHI Association of Healthtech Indonesia

Dr. Irwan S Hermawan

Hospital Director
Mayapada Hospital Bandung

Drg. Indri Rengganis Budi Utomo

Patient Engagement Manager
Mayapada Healthcare Group

Rajpal Singh Baldev Singh

Head of Nursing Corporate
Mayapada Healthcare Group

Pretty Nainggolan

Franchise Vaccine Manager
Kalventis

5th Edition Speakers And Panelists

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Deborah Thompson

Programme Director Urgent Care Delivery Networks
NHS Elect (UK)

Dr. Ahmad Al Khayer

General Manager
NMC Provita International Medical Center

Adel Alshabaan

Managing Director
Healthlinks, Powered by PressGaney

Alexander Jankuloski

CEO
Kuwait Hospital

Andrea Zorzi

Former Olympic Medallist & Volleyball Champion

Aysha Al Mehri

Group Chief Nursing Officer
Burjeel Holdings

Danny Hage

Senior Advisor – Customer Experience
Council for Health Insurance (Saudi Arabia)

Dhia Hussain

Patient Speaker
Burjeel

Dr Dirk de Korne

Director of Care & Welfare
SVRZ (Netherlands)

Dr Raza Siddiqui

Visionary, Healthcare Stalwart and Business Leader (UAE)

Dr. Abeer AlSubait

Deputy Executive Director of Corporate Quality and…
Ministry of National Guard Health Affairs (Saudi…

Dr. Ali Hojjati

Lead Advisor, Healthcare Improvement Consultant
Accreditation Canada

Dr. Hani Alhamdan

Deputy Executive Director, Operations Allied Health
Ministry of National Guard Health Affairs, Chair,…

Dr. Héctor Upegui

Worldwide Market Development Executive & Chief Health…
Merative

Prof. Humaid Al Shamsi

Director-Oncology Services
Burjeel Holdings

Dr. Saeed Yami

Chief Quality & Patient Safety Officer, Quality…
Johns Hopkins Aramco Healthcare (JHAH)

Dr. Majeda A. Al-Ruzzieh

Chief Nursing Officer, Chairperson Patient-Centered Care Committee
King Hussein Cancer Center (Jordan)

Dr. Michael Uglow

Consultant Orthopedic Surgeon | Director
Paley Middle East Clinic at Burjeel Medical…

Dr. Neil Arun Nijhawan

Consultant in Palliative Medicine Department of Palliative…
Burjeel Medical City

Dr. Osama El-Hassan

Head of e-Health Section at Health Data…
Dubai Healthcare Authority

Dr. Rola Hammoud

President
American College of Healthcare Executives, MENA Chapter…

Dr. Alan Russell Stewart

Chief Medical Officer
NMC Healthcare

Dr. Wesal Freih

Patient Experience Manager
Mediclinic Middle East

Eman Ali Al Shorafa

Senior Healthcare | Founder & CEO
Wevin Investments & Consultancy

Eman Alturaiki

Service Excellence Director
Council of Health Insurance (Saudi Arabia)

Eyad Al-Musa

Senior Partner, Digital Health
PwC (UK)

Farah Imad Al Alami

Chief Communications & Marketing Officer
Abu Dhabi Stem Cells Center (UAE)

Gary O’Leary

Market Development Leader for CHSO (Co-ordinated Health…
Merative

Guy Parsonage

Partner & Chief Experience Officer
PWC

Kelly Sue Vorseth

Senior Patient Experience Director
Sheikh Shakhbout Medical City, UAE

Majd Abu Zant

Founder & CEO
OvaSave & Global Fertility Network

Melissa Louis

Vice President, International
Press Ganey Forsta (USA)

Mohamad El-Hage

Group Chief Executive Officer
Cambridge Medical and Rehabilitation Center (UAE)

Mohammad Yousef Najajreh

Director of Quality, Safety, Risk, and Accreditation,…
Cambridge Medical & Rehabilitation Center (UAE)

Mr. Mustafa Yacoub

Director of Patient Experience Department and Case…
NMC ProVita

Muna Al Harbi

Patient Speaker
Sheikh Shakhbout Medical City (UAE)

Piergiorgio Neri

Medical Director of Patient Experience
Cleveland Clinic Abu Dhabi

Prof Simon Conroy

Geriatric Medicine in the MRC Lifelong Health…
UCL

Omar Al Naqbi

Acting Executive Director
Danat Al Emarat Hospital (UAE)

Reenita Das

Healthcare and Life Sciences Partner and Senior…
Frost & Sullivan

Samah Ismail

VP of Operations and Technology Digital Health
Malaffi (UAE)

Souheil Atallah

Manager
HealthPlus Network of Specialty Centers and Moorfields…

Stacey T. Jones

Chief Operating Officer
Sheikh Shakhbout Medical City (UAE)

Yinka Adekeye

Senior Director of Patient Access Services
Mubadala Health

4th Edition Speakers And Panelists

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Dr. Howard Podolsky

Group CEO
Cambridge Medical & Rehabilitation Center (CMRC)

Piergiorgio Neri

Medical Director of Patient Experience
Cleveland Clinic Abu Dhabi

Reenita Das

Healthcare and Life Sciences Partner and Senior…
Frost & Sullivan

Dr. Jorge Guzman

CEO
Cleveland Clinic Abu Dhabi

Dr. Judith Welsh

Associate Chief Patient Experience Officer
Cleveland Clinic (Ohio, USA)

Dr. Kathleen Neuendorf

Vice Chair & Fellowship Director - Department…
Cleveland Clinic Health System & a Palliative…

John Tote III

Executive Director, Critical Care & Emergency Services…
Cleveland Clinic Abu Dhabi

Saqib Chaudhry

CDO - Head of Digital Innovation
Cleveland Clinic Abu Dhabi

Dr. Mohaymen Abdelghany

Chief Executive Officer
Danat Al Emarat Hospital for Women &…

Dr. Pascale Anglade

Medical Director, Office of Professional Staff Affairs
Cleveland Clinic Abu Dhabi

Asma Aal Ali

Patient

Simon P. Casson

President - Hotel Operations Europe, Middle East…
Four Seasons Hotels & Resorts

Zeina Kassem

Nursing Director of the Medical, Surgical, Digestive…
Cleveland Clinic Abu Dhabi

Carolyn Palsky

Director of Nursing & Patient Experience
GluCare Integrated Diabetes Center (UAE)

Dr. Mary Quinn Griffin

Assistant Provost for Outcome Assessment & Accreditation
Case Western Reserve University

Aysha Alawadhi

HR & Organizational Effectiveness Specialist

Dr. Jamil Itani

Group Chief Medical Officer, Cambridge Medical &…

Christina Ioannidis

CEO
Aquitude Group – The Engagement Agency

Robert Denson

SVP - Technology & Operations
Malaffi

Dr. Mouhamad Ghyath Jamil

Consultant Pulmonary - Critical Care & Sleep…
King Faisal Specialist Hospital & Research Centre;…

Aysha Al Mehri

Group Chief Nursing Officer, Corporate Nursing Division…
Former President - Emirates Nursing Association

Dr. Marie Kim James

Acting Chief Nursing Officer
SEHA Kidney Centre

Nasseer Masoodi

Vice-Chair/Senior Consultant-Ambulatory General Internal Medicine; Vice-Chair (Acting)…
Chair - Informatics Optimization Committee & Medical…

Dr. Rene Toua

Chief Clinical Officer
Mediclinic International

Adam Chee

Chief – Smart Health Leadership Centre
Institute of Systems Science – National University…

Dr. Rosanne Raso

Vice President & Chief Nursing Officer
NewYork-Presbyterian/Weill-Cornell

Mohamad Fakih

Chief Nursing Officer
Fakih University Hospital

Brian Wayling

Executive Director, TeleHealth Services
Intermountain Healthcare

Dr. Bill Beninati

Senior Medical Director- TeleHealth Services, Patient Placement…
Intermountain Healthcare

Dr. Monalisa Watfa

Corporate Patient Services Director
SEHA

Dr. Kelly Huffman

Staff Psychologist, Neurological Institute
Cleveland Clinic Abu Dhabi

Brandon Rowberry

CEO - Digital Healthcare
Aster DM Healthcare

Anjali Kataria

CEO
Mytonomy Inc.

Clare Moloney

Director, Behavioral Science, Medical & Patient Communications
IQVIA

Ravi Akella

Practice Head, Information & Digital / Technology
IQVIA

Joy Khoury

Country Head Communications & Patient Engagement
Novartis

Duaa Alashqar

Medical Scientific Liaison
Roche Diabetes Care

Lea Bassil

Product Manager
Roche Diabetes Care

Rony Gergy

Commercial Director for Saudi & Middle East…
GE Healthcare Digital

Debbie Sears Barnard

Consultant
Joint Commission International

Wendy Deibert

Senior Vice President of Clinical Solutions
Caregility

Bob Zimmermann

Vice President International Business Development
Caregility

Wayne Miller

Director, EMEA Healthcare Practise
Zebra Technologies Corporation

Leonardo Borgini

Senior Product Manager EMEA
Zebra Technologies Corporation

Jean-Paul Scheuer

MCO Lead and General Manager for Sanofi…
Sanofi Greater Gulf

Niven Al-Khoury

General Manager for General Medicines in KSA…
Sanofi