Immersive Agenda – Second to None
Packed with over 10 hours of controversial debates, thought-provoking keynotes, breakfast briefing, peer-roundtables, patient stories, Deep Dive Masterclasses& Brainstorming Sessions
THANK YOU TO ALL OUR SPEAKERS, SPONSORS AND PARTICIPANTS FOR MAKING THIS EDITION A SUCCESS!
Please find the below points for your kind attention.
- Event Participation Feedback - Honest feedback/testimonial about your experience is valuable to us. Kindly submit your feedback.
Day 1 (21st February 2022) | Day 2 (22nd February 2022) | Day 3 (23rd February 2022) - Replay of Event Sessions - For participants who has registered virtually - option to replay sessions of the 3 day symposium is available till 10th of March 2022. Simply login to the event platform with same login credentials and replay sessions.
- Recordings and Presentations - Event Recordings of the conference, has been uploaded on the event website.
Recorded Sessions for Day 1 (21st February 2022)
Recorded Sessions for Day 2 (22nd February 2022)
Recorded Sessions for Day 3 (23rd February 2022) - Participation Certificate/ CME Accreditation - Submit your email id for us to process your Participation Certificate | CME Accreditation | Masterclass Certificate.
* For CME accreditations, information on procedure will be emailed to you.
4th IPX Symposium – Ultimate 2022 PX Playbook
Pressing ahead with the UAE’s vision to elevate holistic experiences, Cleveland Clinic Abu Dhabi & BII World is pleased to announce 4th edition of the International Patient Experience Symposium scheduled to take place from 21st – 23rd February 2022, in a hybrid format.
Each year, we carefully craft a program that meets the trends and pain points of the patient experience discipline. Our distinguished faculty offers game changing insights to build capability, spark inspiration and generate momentum to prioritize innovations that are proven to positively impact the quality of lives for the patients, family, practitioners, and community alike.
Join us as we collectively look at what is the next action plan of the leading PX veterans to transform the challenging possibilities into uncompromising realities.
Scientific Committee Members
John Tote III
Executive Director, Critical Care & Emergency Services and Patient Logistics
Cleveland Clinic Abu Dhabi
Dr. Pascale Anglade
Medical Director, Office of Professional Staff Affairs
Cleveland Clinic Abu Dhabi
Zeina Kassem
Nursing Director of the Medical, Surgical, Digestive Diseases, Transplant & Oncology Service Lines |
Cleveland Clinic Abu Dhabi
Our commitment to bring the healthcare community in the region closer & to disseminate market intelligence is stronger than ever
Every Discipline Covered, Every Challenge Addressed
From strategy & leadership, culture, PX measurement, sustainability, nursing excellence to design thinking, patient engagement and caregiver experience and much more
Learn from the Best!
Listen to leading experts for an honest, unbiased view of what works now and where the future is headed.
Technology & Innovation Lab
Unveil the leading innovation and technology exhibit pioneering the next age patient engagement and communication
Access from Anywhere in the World – ZERO TRAVEL
We want to make learning accessible to all hospitals from anywhere in the world! An anticipated 500 attendees will also join us LIVE! Sessions will also be recorded and available on-demand
Earn PXE Credits & Advance
Develop your PX profession by securing credit points from the leading Patient Experience Institute upon attendance.
Speakers & Panellists
Dr. Kathleen Neuendorf
Vice Chair & Fellowship Director - Department…
Cleveland Clinic Health System & a Palliative…
Dr. Mouhamad Ghyath Jamil
Consultant Pulmonary - Critical Care & Sleep…
King Faisal Specialist Hospital & Research Centre;…
Nasseer Masoodi
Vice-Chair/Senior Consultant-Ambulatory General Internal Medicine; Vice-Chair (Acting)…
Chair - Informatics Optimization Committee & Medical…
2 Days - 4 Half-Day Masterclasses
PRE-EVENT MASTERCLASS
20th February 2022
LED BY
Christina Ioannidis
CEO
Aquitude Group –The Engagement Agency
MASTERCLASS A
10.00 – 12.30 hrs. GST
Co-creation - Consumer Engagement Which Can Drive Healthcare Patient Engagement & Advocacy
MASTERCLASS B
14.00 – 16.30 hrs. GST
Patient Engagement Strategies & Measurement
POST-EVENT MASTERCLASS
24th February 2022
LED BY
Christina Ioannidis
CEO
Aquitude Group –The Engagement Agency
MASTERCLASS A
10.00 – 12.30 hrs. GST
Ultimate Patient Experience Transformation Playbook
MASTERCLASS B
14.00 – 16.30 hrs. GST
Empathy in Healthcare Masterclass
Key Sessions and Topics
- Curtain Raiser Keynote Address Dream, Believe & Achieve: The Translation of Resilience & Agility in Healthcare
- Executive Plenary Session Second Pandemic : Unspoken Fears of Caregivers
- Case Study Presentation “For Women by Women” Endoscopy Service
- Fire Side Chat Service Culture, People & Leadership
- Exclusive Presentation Psychological Safety & Trust
- Case Study Presentation Co-creation – Consumer Engagement Which Can Drive Patient Engagement & Advocacy
- Presentation Integrating Diversity, Equity, and Inclusion into the Improvement Journey
- Panel Discussion Frontline Leader Engagement & Wellbeing
- Case Study Presentation Patients have a Say in Services Offered at CCAD’s New Cancer Center: Patient Advisory Council
- Focused Presentation Never Give Up: The Game Is Not Over TillThe Last Ball Falls. Volleyball as a model for Positive Mindset in Healthcare
- Case Study Co-creation – Consumer Engagement Which Can Drive Healthcare Patient Engagement & Advocacy
- Presentation Ensuring a Strong Internal Culture to Unlock Caregiver Capability & Enhance ThePatient Experience
- And Many More…
Download Event Agenda
View all topics, speakers and participating companies.
Sponsors and Partners for 2022 Edition
Organizing Partner
Gold Sponsors
Lanyard Sponsor
Silver Sponsors
Bronze Sponsor
Official HIE Partner
Hybrid Care Partner
Strategic Partners
Networking Partners
Supporting Association
Media Partners
Highlights of Past Edition
Glimpses of 3rd Edition (Virtual Event)
Last Edition in Numbers
40
+
Speaker & Panellists
268
+
Logged in Participants
15
+
Sponsors & Partners
3-day Symposium with 2 Masterclasses