Strategic Partner
Presenting Partner
Strategic Partner
Healthcare Excellence Partner
Organised By
Organised By

5th Annual International Patient Experience Symposium 2023

Powering Humanity, Humility & Innovation at the Forefront

18th - 19th May 2023

(2 Days of Symposium)

17th May 2023

(1 Full-Day of Masterclasses)

In-Person Event

Grand Hyatt Abu Dhabi Hotel & Residences Emirates Pearl


Tracking the PX Barometer

As human experience moves center stage at many of the nation’s health systems, leaders responsible for this function are challenged with issues related to advancing the discipline with excellence.

Digital transformation and the transition to value-based care are pushing care providers to change their patient experience approach. Healthcare must look at people as needing total care – physically and emotionally, including their ability to be comfortable, connected and generally empowered with a sense of control over their care environment.

But many providers struggle to track patient preferences, prevent staff burnout, centralize pertinent personalization data, and ensure a cohesive positive human experience.

Ultimate 2023 Roadmap Guide

Each year, we carefully craft a program that meets the trends and pain points of the patient experience discipline. Our distinguished faculty offers game changing insights to build capability, spark inspiration and generate momentum to prioritize innovations that are proven to positively impact the quality of lives for the patients, family, practitioners, and community alike.

Find out what’s brewing in the minds of our future leaders and explore how major influencers from the past decade will incite big innovations in the future of care delivery.

View Past Edition Details Request 2023 Event Agenda

Speakers and Panellists of 2023


Adel Alshabaan

Managing Director
Healthlinks, Powered by PressGaney

Alexander Jankuloski

Kuwait Hospital

Andrea Zorzi

Former Olympic Medallist & Volleyball Champion

Aysha Al Mehri

Group Chief Nursing Officer
Burjeel Holdings

Sponsors And Partners For 2023 Edition


Key Sessions and Topics

  • High Reliability & Agility: Culture & Leadership
  • Caregiver Resilience and Retention
  • Future of Healthcare & Patient Care in the Metaverse
  • Empathy amplifiers & Compassionomics : Heal Healthcare
  • Patient Advocacy & Empowerment
  • Patient Journey Mapping
  • Design Thinking & Co-Creation
  • Innovations in Care Setting & Caring
  • Digital Tools as PX Accelerators
Download Event Agenda

View all topics, speakers and participating companies.

Highlights of Past Edition


"It was a pleasure and an honor to sponsor and support the 4th IPX Symposium. Moreover, I truly enjoyed the opportunity to participate on your esteemed panel discussion as well. Thank you, once again,for your time and your support."

“I would like to express my personal thanks in granting us the chance go attend the Patient Experience Symposium. I was able to learn a lot of different perspectives and methods on how to be a better caregiver to our patients. It was a refreshing experience to attend such an interesting event with a plethora of topics.”

“It was generally a very good experience listening to all the sessions as I have learned many things about establishing patient‘s satisfaction and healthcare workers needs that should be heard and done by the management level”

Join us at the 2023 Edition of
Internationala Patient Experience Symposium