Mariam Al Mujaini

Mariam AlMujaini, a seasoned leader at Cleveland Clinic Abu Dhabi (CCAD), heads the Care Excellence Team bringing to the role over a decade of dedicated experience in patient experience and customer service, including leadership and people management roles. With a strong foundation in operational, management and process improvement, she has successfully fostered a culture of patient-centered care that drives positive outcomes.

Notably, she spearheaded the establishment and leadership of the Patient and Family Advisory Council (PFAC), a global healthcare best practice and transformative initiative that has significantly elevated the healthcare experience for all stakeholders. Being a Certified Patient Experience Professional (CPXP) and a Project Management Professional (PMP)®, Mariam holds an MBA from Abu Dhabi University, reflecting her commitment to excellence and continuous professional development. She has a proven track record of driving service excellence, and making significant contributions to the future of healthcare delivery.