Strategic Partner
Presenting Partner
Strategic Partner
Organised By
Organised By

Speakers and Panellists

Dr. Marwan Al Kaabi

Acting Chief Executive Officer
Sheikh Shakhbout Medical City (SSMC)

Dr. Hassa Saif Al Mazrouei

Medical Director Patient Experience, Director of Internship…
Sheikh Shakhbout Medical City, UAE

Dr. Ramadan AlBlooshi

Senior Advisor to the Director General
Dubai Health Authority (DHA)

Dr. Sumaya Mohamed Al Balooshi

Director of Nursing / President
Emirates Health Services / Emirates Nursing Association

Dr. Ali M. Al Khathaami

Executive Director, Quality & Patient Safety
Ministry of National Guards Health Affairs, Saudi…

Dr. Rashid Al Hammadi

Advisor, Research and Innovation Center
Department of Health Abu Dhabi (DoH)

Dr. Olarik Musigavong

Committee Member \ Former Deputy Minister
The Medical Council of Thailand \ Ministry…

Fatma Alabdulaali

Executive Director, People & Culture Transformation
Health Sector Transformation Program

Alexander Jankuloski

Chief Executive Officer
Kuwait Hospital

Alice Yammine Boueiz

Chief Executive Officer
Arab Hospitals Federation

Carlos Bezos Daleske

Founder and General Manager
Institute for Patient Experience

Dr. Héctor Upegui

Worldwide Market Development Executive & Chief Health…

Dr. Abeer Al Subait

Deputy Executive Director of Corporate Quality and…
Ministry of National Guard Health Affairs (Saudi…

Dr. Hamda Salem Al Neyadi

Group Marketing and Communications Director
Abu Dhabi Health Services Company (SEHA)

Eng. Gary O’Leary

Market Development Leader CHSO

Dr. Raza Siddiqui

Visionary, Healthcare Stalwart and Business Leader (UAE)

Dr. Rabbie K. Hanna, MD

Chief Medical Officer
Warith International Cancer Institute (WICI)

Prof. Simon Conroy

Honorary Professor of Geriatric Medicine
University College London (UCL)

Deborah Thompson

Programme Director Urgent Care Delivery Networks
NHS Elect (UK)

Dr. Mohaymen Abdelghany

Chief Executive Officer / Vice President
Fakeeh University Hospital, Dubai / Fakeeh Care,…

Vivek Shukla

Chief Commercial Officer / Executive Director –…
SEHA Group of Hospitals /PureHealth

Alan Dubovsky

Vice President and Chief Patient Experience Officer

Muayyad Hussein

SEHA Corporate Nursing & Midwifery Director
Abu Dhabi Health Services Company (SEHA)

Racha Abou Chahine

Quality & Risk Management Director
Fakeeh University Hospital

Manuel Carvalho

Chief Operations Officer
Oman International Hospital

Dr. Shaima Lari

Consultant – Occupational Medicine
Sheikh Shakhbout Medical City (SSMC)

Dr. Marie Kim James

Director of Nursing
SEHA Kidney Care (SKC)

Dr. Majeda Afeef Al-Ruzzieh

Chief Nursing Officer, Chairperson Patient-Centered Care Committee
King Hussein Cancer Center (Jordan)

Dr. Suman Saha

Co-Founder & Medical Director

Ahmed Alzarooni

Senior Vice President, Head of Customer Experience
Daman – National Health Insurance Company

Dr. Ahmed AlMaazmi

Consultant – Pediatrics & Neonatology
Sheikh Shakhbout Medical City (SSMC)

Stuart Fitzsimon

Paramedic Clinical Tutor
London Ambulance Service NHS Trust

Dr. Sana Farid

Co-Chair Healthcare Committee
VR/AR Association

Rana Luqman

Senior Manager, Patient Experience
M42 Health

Dr. Mustafa Marashdeh

EMR Clinical Adoption & Informatics Specialist

Charles Bennett

President & CEO
CXSA Middle East

Jason A. Wolf, PhD, CPXP

President & CEO
The Beryl Institute, USA

Helen Haskell

Former Co-Chair / President
World Health Organization’s Patients for Patient Safety…