Strategic Partner
Presenting Partner
Strategic Partner
Healthcare Excellence Partner
Organised By
Organised By

Adel Alshabaan

Managing Director
Healthlinks, Powered by PressGaney

Alexander Jankuloski

Kuwait Hospital

Andrea Zorzi

Former Olympic Medallist & Volleyball Champion

Aysha Al Mehri

Group Chief Nursing Officer
Burjeel Holdings

Danny Hage

Senior Advisor – Customer Experience
Council for Health Insurance (Saudi Arabia)

Deborah Thompson

Programme Director Urgent Care Delivery Networks
NHS Elect (UK)

Dhia Hussain

Patient Speaker

Dr. Ahmad Al Khayer

General Manager and the Medical Director
NMC ProVita

Dr Dirk de Korne

Director of Care & Welfare
SVRZ (Netherlands)

Dr Raza Siddiqui

Visionary, Healthcare Stalwart and Business Leader (UAE)

Dr. Abeer AlSubait

Deputy Executive Director of Corporate Quality and…
Ministry of National Guard Health Affairs (Saudi…

Dr. Ali Hojjati

Lead Advisor, Healthcare Improvement Consultant
Accreditation Canada

Dr. Hani Alhamdan

Deputy Executive Director, Operations Allied Health
Ministry of National Guard Health Affairs, Chair,…

Dr. Hassa Saif Al Mazrouei

Medical Director Patient Experience, Director of Internship…
Sheikh Shakhbout Medical City, UAE

Dr. Héctor Upegui

Worldwide Market Development Executive & Chief Health…

Prof. Humaid Al Shamsi

Director-Oncology Services
Burjeel Holdings

Dr. Saeed Yami

Chief Quality & Patient Safety Officer, Quality…
Johns Hopkins Aramco Healthcare (JHAH)

Dr. Majeda A. Al-Ruzzieh

Chief Nursing Officer, Chairperson Patient-Centered Care Committee
King Hussein Cancer Center (Jordan)

Dr. Michael Uglow

Consultant Orthopedic Surgeon | Director
Paley Middle East Clinic at Burjeel Medical…

Dr. Neil Arun Nijhawan

Consultant in Palliative Medicine Department of Palliative…
Burjeel Medical City

Dr. Osama El-Hassan

Head of e-Health Section at Health Data…
Dubai Healthcare Authority

Dr. Rola Hammoud

American College of Healthcare Executives, MENA Chapter…

Dr. Alan Russell Stewart

Chief Medical Officer
NMC Healthcare

Dr. Wesal Freih

Patient Experience Manager
Mediclinic Middle East

Eman Ali Al Shorafa

Senior Healthcare | Founder & CEO
Wevin Investments & Consultancy

Eman Alturaiki

Service Excellence Director
Council of Health Insurance (Saudi Arabia)

Eyad Al-Musa

Senior Partner, Digital Health
PwC (UK)

Farah Imad Al Alami

Chief Communications & Marketing Officer
Abu Dhabi Stem Cells Center (UAE)

Gary O’Leary

Market Development Leader for CHSO (Co-ordinated Health…

Guy Parsonage

Partner & Chief Experience Officer

Kelly Sue Vorseth

Senior Patient Experience Director
Sheikh Shakhbout Medical City, UAE

Majd Abu Zant

Founder & CEO
OvaSave & Global Fertility Network

Melissa Louis

Vice President, International
Press Ganey Forsta (USA)

Mohamad El-Hage

Group Chief Executive Officer
Cambridge Medical and Rehabilitation Center (UAE)

Mohammad Yousef Najajreh

Director of Quality, Safety, Risk, and Accreditation,…
Cambridge Medical & Rehabilitation Center (UAE)

Mr. Mustafa Yacoub

Director of Patient Experience Department and Case…
NMC ProVita

Muna Al Harbi

Patient Speaker
Sheikh Shakhbout Medical City (UAE)

Piergiorgio Neri

Medical Director of Patient Experience
Cleveland Clinic Abu Dhabi

Prof Simon Conroy

Geriatric Medicine in the MRC Lifelong Health…

Omar Al Naqbi

Acting Executive Director
Danat Al Emarat Hospital (UAE)

Reenita Das

Healthcare and Life Sciences Partner and Senior…
Frost & Sullivan

Samah Ismail

VP of Operations and Technology Digital Health
Malaffi (UAE)

Souheil Atallah

HealthPlus Network of Specialty Centers and Moorfields…

Stacey T. Jones

Chief Operating Officer
Sheikh Shakhbout Medical City (UAE)

Yinka Adekeye

Senior Director of Patient Access Services
Mubadala Health