Strategic Partner
Presenting Partner
Strategic Partner
Healthcare Excellence Partner
Organised By
Organised By

Speakers and Panellists

Adel Alshabaan

Adel Alshabaan

Managing Director
Healthlinks, Powered by PressGaney
Alexander Jankuloski

Alexander Jankuloski

CEO
Kuwait Hospital
Andrea Zorzi

Andrea Zorzi

Former Olympic Medallist & Volleyball Champion
Aysha Al Mehri

Aysha Al Mehri

Group Chief Nursing Officer
Burjeel Holdings
Danny Hage

Danny Hage

Senior Advisor – Customer Experience
Council for Health Insurance (Saudi Arabia)
Deborah Thompson

Deborah Thompson

Programme Director Urgent Care Delivery Networks
NHS Elect (UK)
Dhia Hussain

Dhia Hussain

Patient Speaker
Burjeel
Dr. Ahmad Al Khayer

Dr. Ahmad Al Khayer

General Manager and the Medical Director
NMC ProVita
Dr Dirk de Korne

Dr Dirk de Korne

Director of Care & Welfare
SVRZ (Netherlands)
Dr Raza Siddiqui

Dr Raza Siddiqui

Visionary, Healthcare Stalwart and Business Leader (UAE)
Dr. Abeer AlSubait

Dr. Abeer AlSubait

Deputy Executive Director of Corporate Quality and…
Ministry of National Guard Health Affairs (Saudi…
Dr. Ali Hojjati

Dr. Ali Hojjati

Lead Advisor, Healthcare Improvement Consultant
Accreditation Canada
Dr. Hani Alhamdan

Dr. Hani Alhamdan

Deputy Executive Director, Operations Allied Health
Ministry of National Guard Health Affairs, Chair,…
Dr. Hassa Saif Al Mazrouei

Dr. Hassa Saif Al Mazrouei

Medical Director Patient Experience, Director of Internship…
Sheikh Shakhbout Medical City, UAE
Dr. Héctor Upegui

Dr. Héctor Upegui

Worldwide Market Development Executive & Chief Health…
Merative
Prof. Humaid Al Shamsi

Prof. Humaid Al Shamsi

Director-Oncology Services
Burjeel Holdings
Dr. Saeed Yami

Dr. Saeed Yami

Chief Quality & Patient Safety Officer, Quality…
Johns Hopkins Aramco Healthcare (JHAH)
Dr. Majeda A. Al-Ruzzieh

Dr. Majeda A. Al-Ruzzieh

Chief Nursing Officer, Chairperson Patient-Centered Care Committee
King Hussein Cancer Center (Jordan)
Dr. Michael Uglow

Dr. Michael Uglow

Consultant Orthopedic Surgeon | Director
Paley Middle East Clinic at Burjeel Medical…
Dr. Neil Arun Nijhawan

Dr. Neil Arun Nijhawan

Consultant in Palliative Medicine Department of Palliative…
Burjeel Medical City
Dr. Osama El-Hassan

Dr. Osama El-Hassan

Head of e-Health Section at Health Data…
Dubai Healthcare Authority
Dr. Rola Hammoud

Dr. Rola Hammoud

President
American College of Healthcare Executives, MENA Chapter…
Dr. Alan Russell Stewart

Dr. Alan Russell Stewart

Chief Medical Officer
NMC Healthcare
Dr. Wesal Freih

Dr. Wesal Freih

Patient Experience Manager
Mediclinic Middle East
Eman Ali Al Shorafa

Eman Ali Al Shorafa

Senior Healthcare | Founder & CEO
Wevin Investments & Consultancy
Eman Alturaiki

Eman Alturaiki

Service Excellence Director
Council of Health Insurance (Saudi Arabia)
Eyad Al-Musa

Eyad Al-Musa

Senior Partner, Digital Health
PwC (UK)
Farah Imad Al Alami

Farah Imad Al Alami

Chief Communications & Marketing Officer
Abu Dhabi Stem Cells Center (UAE)
Gary O’Leary

Gary O’Leary

Market Development Leader for CHSO (Co-ordinated Health…
Merative
Guy Parsonage

Guy Parsonage

Partner & Chief Experience Officer
PWC
Kelly Sue Vorseth

Kelly Sue Vorseth

Senior Patient Experience Director
Sheikh Shakhbout Medical City, UAE
Majd Abu Zant

Majd Abu Zant

Founder & CEO
OvaSave & Global Fertility Network
Melissa Louis

Melissa Louis

Vice President, International
Press Ganey Forsta (USA)
Mohamad El-Hage

Mohamad El-Hage

Group Chief Executive Officer
Cambridge Medical and Rehabilitation Center (UAE)
Mohammad Yousef Najajreh

Mohammad Yousef Najajreh

Director of Quality, Safety, Risk, and Accreditation,…
Cambridge Medical & Rehabilitation Center (UAE)
Mr. Mustafa Yacoub

Mr. Mustafa Yacoub

Director of Patient Experience Department and Case…
NMC ProVita
Muna Al Harbi

Muna Al Harbi

Patient Speaker
Sheikh Shakhbout Medical City (UAE)
Piergiorgio Neri

Piergiorgio Neri

Medical Director of Patient Experience
Cleveland Clinic Abu Dhabi
Prof Simon Conroy

Prof Simon Conroy

Geriatric Medicine in the MRC Lifelong Health…
UCL
Omar Al Naqbi

Omar Al Naqbi

Acting Executive Director
Danat Al Emarat Hospital (UAE)
Reenita Das

Reenita Das

Healthcare and Life Sciences Partner and Senior…
Frost & Sullivan
Samah Ismail

Samah Ismail

VP of Operations and Technology Digital Health
Malaffi (UAE)
Souheil Atallah

Souheil Atallah

Manager
HealthPlus Network of Specialty Centers and Moorfields…
Stacey T. Jones

Stacey T. Jones

Chief Operating Officer
Sheikh Shakhbout Medical City (UAE)
Yinka Adekeye

Yinka Adekeye

Senior Director of Patient Access Services
Mubadala Health