Deputy Director of Quality and Risk Management
Zulekha Healthcare Group, UAE & India
A senior Healthcare Management Executive with over 16 years of experience in hospitals, ambulatory care clinics, diagnostic centers and healthcare IT. An IIM (Lucknow) graduate, Fellow with American College of Healthcare Executives (FACHE), Certified Professional Healthcare Quality (CPHQ) and Healthcare Accreditation Certified Professional (HACP) with expertise in quality management, management, accreditation preparation and survey process, performance improvement, Human Resource Management, Performance and Competency assessments, patient safety and environment safety, EFQM Excellence model and process re-engineering. Championed many cost efficiency, revenue generation and quality & process improvement projects across all the departments in hospitals. Have served as the accreditation coordinator and has experience in successfully completing 13 Joint Commission International final surveys, 8 JCI mock surveys from JCI consulting vertical along with College of American Pathologists (CAP), ISO 15189 and National Accreditation Board for Hospitals & Healthcare Providers (NABH), ISO 14001 and ISO 50001 surveys at various hospitals. A Critical thinker with excellent written & verbal communication , analytical and leadership skills.